Returns & Exchanges
At Nish Hair, we strive for perfection but understand that sometimes a product may not meet your expectations. We offer a hassle-free 7-day return and exchange policy on all eligible hair extensions and accessories provided they are in their original, unused condition.
Return Process
- 1.Initiate Request
Log in to our returns portal using your order ID and email address to submit a request within 7 days of delivery.
- 2.Quality Inspection
Ensure the hair extensions are still attached to the original hygiene seal and packaging; products that have been worn or brushed cannot be accepted.
- 3.Reverse Pickup
Once approved, we will arrange a reverse pickup from your address at a scheduled time, or provide instructions for self-shipping.
- 4.Refund or Exchange
After our warehouse team verifies the item's condition, we will process your refund to the original payment method or ship your replacement within 5-7 business days.