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Returns & Exchanges

At Nish Hair, we strive for perfection but understand that sometimes a product may not meet your expectations. We offer a hassle-free 7-day return and exchange policy on all eligible hair extensions and accessories provided they are in their original, unused condition.

Return Process

  • 1.
    Initiate Request

    Log in to our returns portal using your order ID and email address to submit a request within 7 days of delivery.

  • 2.
    Quality Inspection

    Ensure the hair extensions are still attached to the original hygiene seal and packaging; products that have been worn or brushed cannot be accepted.

  • 3.
    Reverse Pickup

    Once approved, we will arrange a reverse pickup from your address at a scheduled time, or provide instructions for self-shipping.

  • 4.
    Refund or Exchange

    After our warehouse team verifies the item's condition, we will process your refund to the original payment method or ship your replacement within 5-7 business days.